Ambulance Fees

St John operates a public ambulance service. In certain circumstances, there is no fee for transport to a public hospital. For non-emergency transport or transport to a public hospital, a fee is required to be paid by the user.

The average trip to hospital costs St John about K1,000, yet most of our patients don’t pay a toea.

We generate much needed funds to subsidize the cost by providing business, communities and individuals with ‘user pays’ private ambulance services, air medical evacuation, on-site medical services, hospital transfer, first aid training and event first aid services.

Additional funding is provided by the national government, some provincial governments, corporate supporters and personal donations.

As a not-for-profit organization, all money we raise goes back into caring for the community: improving our services, purchasing new equipment and ambulances, training our staff and keeping ambulances fueled and maintained ready to attend the next emergency.

We thank our sponsors and the Papua New Guinea community for their continued support.


Do I need to pay for an ambulance?

There is no cost to use St John for PNG Citizens being transported to a public hospital in the following situations:

  •  a life-threatening emergency
  •  a pregnancy related complication
  •  a woman in labour
  •  a victim of violence
  • a person injured in serious accidents
  • a child under five years old suffering a serious illness
  • a snakebite patient


A reasonable fee is charged for other emergencies.


You may be asked to repeat some information. This is so the call-taker can make sure they have collected the correct information.